Welcome to Sampada Crystals. By accessing or using our website (www.sampadacrystals.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you agree to be legally bound by these Terms and Conditions. If you do not agree with any part of these terms, you must discontinue using the website. By placing an order, you confirm that you have read, understood, and accepted these Terms and Conditions.
2. Changes to Terms
Sampada Crystals reserves the right to modify or replace these Terms and Conditions at any time. Any changes will be posted on this page, and continued use of the website after such modifications constitute acceptance of the updated terms.
3. Products and Services
– Sampada Crystals offers various products related to crystals, gemstones, and accessories. All products are subject to availability and may be withdrawn at any time.
– We make every effort to display the colors, shapes, and quality of our products accurately. However, the actual product you receive may differ slightly due to natural variations in crystals and gemstones.
4. Pricing and Payments
– All prices listed on the website are in Indian Rupees (INR) unless otherwise stated. Sampada Crystals reserves the right to change prices without prior notice.
– Payments are accepted via credit/debit cards, UPI, bank transfers, and other available payment gateways. All transactions are securely processed through third-party payment providers.
5. Shipping and Delivery
– Shipping policies, rates, and delivery timelines are outlined in our [Shipping Policy](#).
– Sampada Crystals is not responsible for any delays caused by unforeseen circumstances, including but not limited to, natural disasters, strikes, or courier service issues.
6. Returns and Refunds
– Our return and refund policies are described in the [Return and Refund Policy](#). All return requests must comply with the outlined conditions.
– Custom orders and personalized items may not be eligible for returns or refunds unless defective.
7. Intellectual Property
– All content on this website, including logos, product images, designs, text, and graphics, are the property of Sampada Crystals and are protected by copyright, trademark, and intellectual property laws.
– Unauthorized use or reproduction of any content is strictly prohibited.
8. User Account
– When you create an account on our website, you agree to provide accurate, current, and complete information. You are responsible for maintaining the confidentiality of your account login credentials.
– Sampada Crystals is not responsible for any unauthorized access to your account due to failure to safeguard your login details.
9. Disclaimer of Warranties
– All products and services offered by Sampada Crystals are provided “as is” without any warranties, express or implied. We make no guarantees regarding the accuracy, reliability, or completeness of the information on the website.
– Sampada Crystals does not warrant that the website, its servers, or any emails sent from us are free of viruses or harmful components. Despite our best efforts, we recommend that users take adequate precautions, including using antivirus software and securing their networks.
10. Limitation of Liability
– Sampada Crystals shall not be liable for any direct, indirect, incidental, special, or consequential damages that result from the use or inability to use our products, services, or website.
– We will not be responsible for any damages, losses, or claims arising from user negligence, sharing of login details, or failure to secure devices against viruses and malware.
11. External Links
Our website may contain links to third-party websites. These links are provided for your convenience only. We do not control or endorse these websites, and we are not responsible for their content or privacy practices.
12. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of India. Any disputes arising from these terms or your use of the website will be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.
13. Contact Information
For any questions regarding these Terms and Conditions, you can reach us at:
– Email: hello@sampadacrystals.com
Disclaimer on Policy Changes
Sampada Crystals reserves the right to modify or update this Terms and Condition at any time, without prior notice. Any changes will be reflected on this page, and it is your responsibility to review the policy periodically. Continued use of our website and services following any changes indicates your acceptance of the updated policy.
Thank you for your continued trust and support. We truly appreciate your understanding and cooperation in adhering to our policies.